ANNOUNCEMENT OF STAFF OPENING
FOR
SWITCHBOARD OPERATOR/PROGRAM TECHNICIAN
JVS announces a staff opening for a full-time (40 hours per week) Switchboard Operator/Program Technician in its Career and Business Services department at the Rose & Sidney Diem building located in Southfield.
QUALIFICATIONS:
One year related experience operating a busy switchboard and six months related office experience. Must type 40 wpm. Experience with Microsoft Office preferred. Word preferred. Clear speaking voice. Interpersonal skills sufficient to communicate with clients, public and staff. Written skills sufficient to record messages. Reasoning, math and language skills as measured by Agency normed tests.
ESSENTIAL DUTIES:
1. | Operate switchboard - determine appropriate routing. Place and log local and long distance calls for users with restricted telephones. |
2. |
Greet clients and visitors and notify staff
of arrivals. |
3. | Process intake applications. |
4. | Maintain and update computerized client data file. |
5. | Utilizing Central Records, record, determine, collect and enter fee payments and generate receipts. |
6. | Utilize Microsoft Word software to perform various clerical functions such as form letters, memos, labels, etc. |
7. | Maintain appointment calendars and forms file. Maintain placement and counseling awaiting intake logs. |
8. | Faxing and filing. |
9. | Enter resume information into computerized database. |
10. | Other clerical duties as assigned. |
11. | Serve on Agency committee(s) as appointed. |
12. |
Perform basic data entry functions. |
| 13. | Maintain statistical data. |
The above job description is for informational purposes only and is not intended to be all inclusive or limiting as to specific duties.
WORKING CONDITIONS:
1. | Work involves sitting for up to 90% of work time. |
2. |
Ability to stoop and bend to file records. |
| The above job description is for informational purposes only and is not intended to be all inclusive or limiting as to specific duties. | |
SALARY AND RELATED:
Salary is based on experience. Benefits include a Blue Cross/Blue Shield PPO or HMO for individual coverage. Family coverage is available under a premium-sharing plan. Option is available to substitute $1,560 per year in lieu of health insurance. Other benefits include vacation, sick leave, life insurance, long-term disability, and retirement when eligibility requirements are met.
JVS is an Equal Employment Opportunity Employer that engages in affirmative action to employ minority, female, protected veteran status and disabled individuals. JVS is a community supported, non profit vocational counseling, job placement and vocational rehabilitation agency operating under the auspices of the Jewish Federation of Metropolitan Detroit and United Way. Rehabilitation services are accredited by the Commission on Accreditation of Rehabilitation Facilities. We are a Drug-free Workplace.
This position will be open until at least: Open.
|
Please send resumes to: |
Laura Panoff Senior HR Specialist 29699 Southfield Road Southfield, Michigan 48076 Fax: (248) 552-7097 EOE |
No phone calls, please.