Turning Phone Lines into Lifelines

 
What is Community Voice Mail?
Community Voice Mail (CVM) is a personal voice mail box individuals can use to retrieve voice mail messages from employers, school teachers, medical staff, landlords, family and others.
 
How Does It Work?
CVM provides a personal, secure 10–digit voice mail box number. CVM sounds just like an answering machine, allowing users to leave a professional and customized greeting for callers.  A CVM number looks like a phone number, and does not signal the user’s status.  The CVM number assigned will be in the same area code as the user.

Retrieving messages is easy. Users simply dial their 10-digit number from any touch-tone phone and enter a short PIN number.  Users can then hear their messages 24 hours a day, seven days a week.  Users can check messages from anywhere that works for them: pay phones, social service agencies or the homes of friends and family.

What are the benefits of CVM?

CVM provides a private and secure way for individuals without phone service to receive messages.  This is crucial for people who are seeking jobs, housing, healthcare and safety from domestic abuse\crisis situations.  The service is free of charge to individuals who qualify.

Who is eligible to receive CVM?

CVM numbers are distributed to individuals pursuing a goal of work, housing, healthcare, or safety from domestic violence who have a demonstrated financial need or lack of reliable phone service.  Once goals are achieved, the voice mail service is discontinued.

Examples of people who use CVM include:

Homeless Individuals
Unemployed/underemployed workers
Displaced homemakers
Victims of abuse
Low income families
At-risk senior citizens
Many more

How does an individual sign up for CVM?
CVM is available through JVS and a variety of human service agencies throughout metropolitan Detroit.  For more information, call (313) 833-8100.

The Michigan Community Voice Mail program is part of the national network
of CVM sites headquartered in Seattle, WA.  For information, visit
www.cvm.org.